Welcome to TR Handschuhe Wien

Privacy Policy

 

TR HANDSCHUHE PRIVACY POLICY

(The current version of our Privacy Policy has been published on 03.12.2019)

The Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tr-handschuhe.at.  We may make changes to our Privacy Policy periodically, so visit this page frequently to make sure you are aware of any changes.

The data controller of www.tr-handschuhe.at ('our website’, ‘the site’) is TR HANDSCHUHE KG located at Landhausgasse 4/3, 1010 Vienna, Austria (herein after referred to as TR HANDSCHUHE or ‘us or ‘we’).

INFORMATION WE MAY COLLECT FROM YOU AND HOW WE WILL USE IT

When you visit our website, we automatically collect certain information about your device, your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with our website. This automatically collected information is referred to as 'Device Information'. 

Device Information is collected using the following technologies: 

- 'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- 'Log files' track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- 'Web beacons', 'tags', and 'pixels' are electronic files used to record information about how you browse the Site. 

Order Information is the information you provide to us when you attempt to make a purchase on our website. This information includes your name, billing address, shipping address, email address, and phone number.

When we refer to 'Personal Information' in this Privacy Policy, we are referring to both Device Information and Order Information.

Important Note: We do not collect, nor come in contact with any customer’s credit card data. When making a payment for a purchase on our website, you are providing your payment information to the payment service providers integrated in our checkout process: Stripe Inc. (information about their privacy policy you find here: www.stripe.com) and PayPal (information about their privacy policy you find here: www.paypal.com)

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to be able to fulfill any orders placed by you on our website (including facilitating shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services, if you have opted to be informed. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website.

HOW WE SHARE YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to host our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We use your personal information to inform you about our products through newsletters, if you have subscribed to our list or if you have accepted marketing from us when you made a purchase on our website or created a customer’s account. Our newsletters are provided through MailChimp. For more information about Mailchimp’s Privacy Policy, please visit www.mailchimp.com. In every e-mail we send you via MailChimp, there is a link that allows you to unsubscribe from our mailing list, if you wish. If for some reason the unsubscribe button does not work, please contact us by sending an e-mail to customerservice@tr-handschuhe.at and we will manually remove your address from our mailing list.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

MINORS

The Site is not intended for individuals under the age of 18. 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customerservice@tr-handschuhe.at or by mail using the details provided below: 

TR HANDSCHUHE KG
[Re: Privacy Compliance Officer]
TR Handschuhe KG, Landhausgasse 4/3, A-1010 Vienna, Austria
Email: customerservice@tr-handschuhe.at