Shipping Policy
SHIPPING AND DELIVERY
(The current Shipping Policy has been published on 20.10.2021.)
Stock Items: We dispatch stock items within 1-3 working days from the placement of your order.
Pre-orders: Pre-ordered items will be manufactured within the time frame shown on each product page at the moment of ordering and will be dispatched when the manufacturing process has been completed.
Products made from leather of animals protected under the Washington Convention for non-EU citizens: If you have ordered a product made from leather coming from a protected species (e.g. crocodile, peccary, lizard etc.), we will require before dispatch an additional 10-15 working days for the release of the CITES export certificate by the Austrian Authorities. The CITES certificate is mandatory for exporting any such goods out of the European Union.
For all online orders, you will receive an email confirmation when the goods have been shipped, together with a tracking number for the parcel.
| Zone / Region | Countries |
Shipping Price |
Estimated Shipping Duration * |
| EU | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom |
Free |
2-5 working days |
| Other European countries | Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Georgia, Gibraltar, Greenland, Iceland, Isle of Man, Kosovo, Lichtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican City |
Free |
3-5 working days |
| North America | Canada, United States |
Free |
7-9 working days |
| Asia | Cambodia, China, Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Philipines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam |
Free |
5-10 working days |
| Oceania | Australia, New Zealand |
Free |
7-12 working days |
* Please note that shipping duration is estimated by the shipping service and not guaranteed. Therefore, delays may occur at any time due to various reasons like customs clearing, legal holidays, high volume of shipments, service disruptions caused by weather conditions, employees strikes, etc.
If you have any questions regarding shipping and delivery, please email us at customerservice@tr-handschuhe.at.